Frequently Asked Questions
Product Selection
How do I know which formula is right for me?
Every product page lists its Clinical Applications right at the top, so start with whatever you're trying to support and read from there. If you'd rather start with a shortlist, the Protocol Stack collects six of the formulas our patients come back to most across different needs.
Formulation & Quality
Are these products physician-formulated?
Every MedPodLA formula is selected and vetted by Dr. Daniel Ghiyam, MD, the same way he builds a patient's protocol in his Beverly Hills practice, starting with what the research shows a specific system in the body needs, then sourcing the most bioavailable form of it.
Are the formulas third-party tested?
Yes. Our formulas are manufactured to cGMP quality standards and third-party verified, so what's on the label is backed by more than our word.
Using MedPodLA Products
Can I take more than one MedPodLA formula at a time?
Yes. Each formula is built to stand on its own, so you can combine more than one based on what your body needs, whether that's two or three targeted picks or the full Protocol Stack. If you want help deciding what to combine, our team is happy to point you in the right direction.
Ordering & Shipping
Where are orders shipped from?
Orders are processed and shipped from our fulfillment location in California.
Do you ship internationally?
Not right now. We currently ship within the United States only, and we'll update this page if that changes.
How much does shipping cost?
Standard shipping is a flat $10. Orders of $200 or more ship free.
Returns
What is your return policy?
For questions about returns, email info@medpodla.com and our team will help you with the next steps.
What if my order arrives damaged or the wrong item?
Inspect your order when it arrives and contact us right away at info@medpodla.com if anything is defective, damaged, or incorrect, so we can make it right.
Clinical & Practitioner Guidance
What should I do if I have a question about a product?
Send us a note through our Contact page and our team will get back to you within one business day.
Can I work with Dr. Ghiyam directly?
If you're interested in lab-based, physician-led care rather than a product question, you can book a consultation directly with Dr. Ghiyam's clinic from our Contact page.